Effective date: December 22, 2025
This Privacy Policy explains how Primilink (“Primilink,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you visit primilink.com (the “Site”) or contact us.
By using the Site, you agree to this Privacy Policy.
1) Information We Collect
A. Information you provide to us
We may collect information you choose to provide, such as:
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Contact details (name, email, phone number, company name)
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Inquiry details (messages submitted through forms, chat, or email)
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Project or client details you share (business goals, website links, brand assets, timelines)
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Billing-related details if you purchase services (for example, invoice information). Payment card information is typically handled by a third-party processor, not stored by us.
B. Information collected automatically
When you use the Site, we may automatically collect:
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Device and usage data (IP address, browser type, device type, pages viewed, time on site, referring/exit pages)
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Approximate location (inferred from IP address)
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Cookie and similar technology data (see “Cookies and Tracking” below)
C. Information from third parties
If you interact with us through third-party platforms (for example, social media), we may receive information available through those platforms, depending on your settings and their policies.
2) How We Use Information
We use information to:
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Provide and maintain the Site
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Respond to inquiries and communicate with you
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Evaluate leads and determine service fit
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Deliver services (for clients) and manage projects
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Send administrative messages (for example, updates to policies)
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Send marketing communications (you can opt out at any time)
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Improve performance, content, and user experience
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Help protect against fraud, abuse, and security issues
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Comply with legal obligations and enforce agreements
3) Cookies and Tracking Technologies
We may use cookies, pixels, tags, and similar technologies to:
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Operate the Site
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Remember preferences
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Measure traffic and engagement
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Understand marketing performance
Analytics and advertising (optional): We may use analytics providers (for example, Google Analytics) and marketing pixels (for example, Meta Pixel) to understand usage and improve marketing. These tools may collect data via cookies and similar technologies.
You can control cookies through your browser settings. If you disable cookies, parts of the Site may not function properly.
4) How We Share Information
We may share information in these situations:
A. Service providers
We may share information with vendors who help us run the Site or business operations (for example, website hosting, analytics, email delivery, CRM, invoicing). They are permitted to use information only to provide services to us.
B. Business transfers
If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
C. Legal requirements
We may disclose information if required to comply with law, regulations, legal process, or enforceable governmental requests.
D. Protection of rights
We may disclose information to protect the rights, property, and safety of Primilink, our users, or others.
We do not sell your personal information in exchange for money. If we ever engage in data sharing that qualifies as “selling” or “sharing” under certain privacy laws, we will update this policy and provide required opt-out mechanisms.
5) Email and Marketing Preferences
If you receive marketing emails from us, you can opt out by using the unsubscribe link in the email or by contacting us (see “Contact Us”).
6) Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, and complying with legal obligations.
7) Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.
8) Children’s Privacy
The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate action.
9) Your Privacy Rights
Depending on where you live, you may have rights such as:
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Accessing the personal information we have about you
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Requesting correction of inaccurate information
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Requesting deletion of certain information
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Requesting a copy of your information
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Opting out of certain processing (where applicable)
To request any of these, contact us using the details below. We may need to verify your identity before completing requests.
10) International Visitors
If you access the Site from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.
11) Third-Party Links
The Site may link to third-party websites. We are not responsible for the privacy practices of those websites. Review their policies before providing information.
12) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective date” at the top indicates when it was last updated. Your continued use of the Site after updates means you accept the revised policy.
13) Contact Us
For privacy questions or requests, contact:
Primilink
Email: privacy@primilink.com